Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions (the "Terms") govern your access to and use of the MetaKit website, dashboard, REST API, webhooks, trade copier and all related services (collectively, the "Services"), operated by MetaKit ("MetaKit", "we", "us", "our").

By creating an account, accessing the Services, or issuing an API request, you confirm that you have read, understood and agree to be bound by these Terms, together with our Privacy Policy, Cookie Policy and Refund Policy, each of which is incorporated by reference. If you do not agree, you must not use the Services.

Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation".

2. Eligibility and account registration

• You must be at least 18 years old and legally capable of entering into a binding contract.
• You must not be located in, or a resident of, any jurisdiction where use of the Services or automated/copied trading is prohibited or restricted, and you must not be subject to any applicable sanctions regime.
• If you use the Services on behalf of a company or other entity, you warrant that you have authority to bind that entity, and "you" refers to that entity.
• You must provide accurate, current and complete registration information and keep it updated.
• You are responsible for confirming that your use of the Services complies with the rules of your broker or prop firm, and with all laws applicable to you. Some brokers and prop firms restrict copy trading, automated execution or account sharing — checking this is your responsibility, not ours.

3. Account security

You are responsible for maintaining the confidentiality of your MetaKit credentials, API keys and webhook secrets. You must not share your login with others or permit unauthorised access. All activity occurring under your account or API keys is deemed to be your activity, and you are responsible for it.

You must notify us immediately at [email protected] if you suspect any unauthorised use or compromise, and rotate the affected API keys. We are not liable for losses arising from your failure to safeguard your credentials.

4. Licence and permitted use

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services for your own internal or commercial trading purposes. We license the Services to you — we do not sell them to you. All intellectual property rights in the Services remain ours.

4.1 Acceptable use

You must not, and must not permit any third party to:

• Copy, modify, reverse-engineer, decompile or create derivative works from the Services, except to the extent this restriction is prohibited by law.
• Resell, sublicense, white-label or otherwise commercially redistribute access to the Services without our prior written consent.
• Connect trading accounts you are not authorised to access, or use the Services to operate accounts on behalf of others in breach of your broker's terms or applicable financial regulation.
• Use the Services to provide regulated investment advice, discretionary portfolio management or a signal-selling service, unless you hold all licences required to do so — in which case you alone bear that regulatory responsibility.
• Circumvent rate limits, probe or scan our infrastructure, introduce malware, or attempt to gain unauthorised access to any system or another user's data.
• Use the Services for market manipulation, arbitrage abuse against a broker, latency exploitation, or any unlawful, fraudulent or deceptive purpose.
• Place load on the API that materially degrades service for other users.

5. Account slots, connections and credentials

The Services require you to supply MT5 credentials so we can connect to your trading accounts. By supplying them, you represent that you own or are lawfully authorised to access each account and to grant us the access necessary to operate the Services.

A read-only account slot permits monitoring, data retrieval and analytics. A full account slot additionally permits order placement, modification and closure, and participation in a copier relationship. We handle credentials as described in our Privacy Policy.

We may be unable to connect to, or may lose connection with, any given broker or server for reasons outside our control, including broker-side outages, credential changes, server migrations, IP restrictions or broker policy. We do not warrant continuous connectivity to any broker.

6. The trade copier — risk, consent and allocation of loss

This section is fundamental to the bargain between us. Read it carefully. If you enable, configure or maintain a copier relationship, you accept every provision of this Section 6.

6.1 What the copier is

The copier is an automated message-relay and order-placement tool. When it detects an order event on a master account, it attempts to place a corresponding order on each linked follower account according to the parameters you configured. It applies no judgement, exercises no discretion, and forms no view about whether any trade is suitable, prudent or profitable for you.

6.2 You are the trader

• Every order placed by the copier on your account is your order, placed on your instruction, at your risk. Your act of configuring and enabling a copier constitutes a standing instruction to place those orders.
• You select the master account. You set the multiplier, lot mode, symbol mapping, slippage tolerance, risk limits and any reverse or filter settings. You choose whether to run it on a live or demo account.
• We do not select, vet, endorse, rate, monitor or supervise master accounts, strategies or their operators, and we make no representation about the competence, honesty or performance of any master account — including where a master is operated by a third party.
• If you copy from a third party's account, your relationship with that person is entirely your own. We are not a party to it.

6.3 Inherent limitations you accept

You acknowledge that copied trading involves technical realities that can and will, at times, produce results on the follower account that differ from the master account, including:

• Slippage and price divergence — the follower fills at a different price than the master, potentially materially worse.
• Latency — although we target sub-second copying, actual latency varies with network conditions, broker execution speed, server load and market volatility. Any stated or advertised latency figure is a descriptive target, not a warranty or contractual commitment.
• Rejected, partial or requoted fills — arising from broker rules, insufficient margin, lot-size limits, market closures, trading halts, instrument unavailability or symbol mapping mismatches.
• Divergent instruments and conditions— different spreads, swaps, commissions, contract specifications, leverage, trading hours or symbol naming between the master's broker and yours.
• Amplified losses — a multiplier greater than 1, or a smaller follower balance, can magnify losses relative to the master account, up to and including the total loss of the follower account balance.
• Missed, duplicated or out-of-order events — arising from connectivity interruptions, broker disconnections, restarts or system failures. A follower may end up holding a position the master has already closed, or fail to open one the master holds.
• Orphaned positions — if the copier, our Services, your connection or your broker becomes unavailable, positions already opened on your account remain open and continue to carry market risk. You remain solely responsible for monitoring and closing your own positions.

6.4 Allocation of loss

To the maximum extent permitted by law, MetaKit shall have no liability whatsoever for any trading loss, lost profit, missed opportunity, margin call, stop-out, drawdown, account breach, prop-firm evaluation failure, funded-account revocation, adverse tax consequence, or any other financial loss of any kind arising out of or relating to the trade copier or any trade placed, not placed, delayed, duplicated, mis-sized, mis-mapped, partially filled or unclosed on any account connected to the Services — whether caused by market conditions, broker conduct, third-party conduct, network failure, your configuration, our software, defect, error, downtime, or our negligence.

You accept that trading losses are an inherent and foreseeable consequence of trading, that they are your risk and yours alone, and that the fees charged for the Services are set on the express basis of this allocation of risk. You acknowledge that we would not provide the Services on the fees charged if we bore trading-loss risk.

You use the copier at your own risk. You are strongly advised to test any copier configuration on a demo account before deploying it to a live account, and to use conservative multipliers and risk limits.

6.5 No advice

Nothing provided through the Services — including analytics, metrics, equity curves, statistics, latency figures, documentation or support responses — is investment advice, a recommendation, a solicitation, or an inducement to trade. No fiduciary, advisory or agency relationship arises between us. You should seek independent professional advice before trading.

7. Fees, billing and taxes

• Fees are charged per connected account slot per month: $5 per read-only account and $10 per full account. Copier links are included at no additional charge with full accounts. API access is included on all plans.
• Billing is monthly only. Subscriptions renew automatically each billing period until cancelled. Prices are in USD and exclusive of any applicable taxes, which you are responsible for.
• Payments are processed by Stripe. You authorise us and Stripe to charge your payment method for all fees due. You must keep a valid payment method on file.
• If a payment fails, we may retry it, suspend affected account slots, or disable connections and copiers until the balance is settled. We are not liable for any consequence of such suspension, including positions left open.
• Refunds are governed exclusively by our Refund Policy. Except as stated there, or as required by law, fees are non-refundable.
• We may change pricing on 30 days' prior notice. Changes take effect at your next renewal; continued use after that date constitutes acceptance. If you do not accept a price change, you may cancel before renewal.

8. Partnership programme (referrals)

We operate an optional referral programme (the "Partnership Programme") under which registered users ("Partners") may share a personal invite link or referral code. This Section 8 applies to you if you participate in the Partnership Programme in any way.

8.1 How it works

• A person who signs up through your invite link or code (a "Referred User") receives a 40% discount on their first purchase.
• You accrue a commission of 15% of each payment actually received by us from that Referred User, on a recurring basis, calculated on the amount actually paid after any discounts, taxes and payment-processing adjustments.
• Commission accrues only when a payment has successfully cleared. Signups, trials, unpaid invoices and failed payments earn nothing.
• A Referred User is attributed to the first valid referral recorded for them. We are the sole arbiter of attribution, including where multiple Partners claim the same Referred User.

8.2 Reversals and withholding

If a payment is refunded, disputed or charged back, in whole or in part, the corresponding commission is reversed proportionally and deducted from your balance. We may withhold, suspend or cancel any commission that we reasonably suspect resulted from fraud, abuse, self-referral or a breach of these Terms, pending investigation.

8.3 Payouts

• Accrued commission becomes eligible for payout once your balance reaches a minimum of $50 (USD). We may change this threshold prospectively.
• Payouts are made via bank transfer or PayPal to the details you provide. You are responsible for the accuracy of those details; we are not liable for payments sent to incorrectly supplied accounts.
• We may require identity, address or tax information before making any payout, and may decline to pay until it is provided. You are solely responsible for any taxes on amounts you receive.

8.4 Partner conduct

You must not:

• refer yourself, use your own code, or create accounts to generate commission artificially;
• promote your link through spam, unsolicited messages, misleading or deceptive advertising, or in any way that violates applicable law (including advertising and marketing-disclosure rules);
• make any representation on our behalf, including any promise or implication of trading profits, returns or performance, or hold yourself out as our employee, agent or representative;
• impersonate MetaKit, register domains or social handles confusingly similar to ours, or bid on our brand terms in paid search without our prior written consent; or
• use the programme in connection with any unlawful activity.

8.5 Our rights over the programme

The Partnership Programme is a discretionary benefit, not a contractual entitlement. We may modify, suspend, revoke or discontinue the Partnership Programme — in whole or in part — or terminate or suspend any individual Partner's participation, at any time, for any reason or no reason, with or without notice. We may also change the commission rate, the Referred User discount, the minimum payout threshold or the available payout methods at any time; such changes apply prospectively and do not reduce commission already validly credited to your balance.

If your participation is terminated for breach of these Terms, or commission was accrued through conduct prohibited by Section 8.4, any unpaid commission is forfeited, and we may recover amounts already paid out in respect of that conduct. If we discontinue the programme, or end your participation other than for breach, commission validly accrued up to that date remains payable in accordance with Section 8.3.

8.6 No partnership or agency

Notwithstanding the name, nothing in the Partnership Programme creates a legal partnership, joint venture, franchise, agency or employment relationship between you and us. You have no authority to bind us or act on our behalf.

9. Availability, changes and support

We aim for high availability but do not warrant that the Services will be uninterrupted, timely, error-free or free of defects. We may modify, suspend, limit or discontinue any part of the Services, perform maintenance, or impose or change rate limits, at any time. Where practicable we will give reasonable notice of material adverse changes; in an emergency or for security reasons we may act without notice.

Any uptime, latency or performance figure published on our website or documentation is an operational target for informational purposes and does not constitute a service level agreement or contractual warranty unless expressly agreed in a separate written contract signed by us.

10. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy and quiet enjoyment.

Without limiting the foregoing, we do not warrant that: the Services will meet your requirements; access will be uninterrupted, secure or error-free; data, analytics or metrics will be accurate, complete or timely; defects will be corrected; the Services are free of viruses or harmful components; or that any trade will be executed, executed at a particular price, or executed at all.

We expressly disclaim any warranty or representation regarding trading performance, profitability or results. Past performance shown in analytics is not indicative of future results.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METAKIT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, TRADING LOSSES, LOSS OF REVENUE, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, FOR ALL CLAIMS COMBINED, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS ($50.00).

For the avoidance of doubt, and without limiting Section 6.4, trading losses are excluded from our liability in their entirety and do not count toward the cap above.

These limitations apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

12. Indemnification

You agree to defend, indemnify and hold harmless MetaKit and its affiliates, officers, directors, employees, contractors and agents from and against any claims, demands, actions, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or relating to:

• your use or misuse of the Services;
• your breach of these Terms or of any applicable law or regulation;
• your breach of any agreement with a broker, prop firm or other third party, including any restriction on copy trading or automated execution;
• any trade placed on any account connected to the Services, including trades placed by the copier;
• any claim by a third party whose account you connected, copied from or copied to; and
• your violation of the rights of any third party.

This obligation survives termination of your account and these Terms.

13. Third-party services and brokers

The Services depend on third parties, including brokers, MT5 servers, cloud infrastructure and Stripe. We are not responsible for the acts, omissions, outages, execution quality, pricing, requotes, slippage, insolvency or misconduct of any broker or third party, nor for any loss arising from them. Your relationship with your broker is governed by your agreement with them.

14. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, epidemic, government or regulatory action, sanctions, strikes, power or telecommunications failure, internet or cloud provider outage, cyberattack, broker or exchange outage or suspension, or extreme market volatility, gapping or illiquidity.

15. Suspension and termination

You may cancel your subscription or close your account at any time from the dashboard or by contacting support. Cancellation takes effect at the end of the current billing period; no partial-period refunds are given except as set out in the Refund Policy.

We may suspend or terminate your access immediately and without notice if we reasonably believe you have breached these Terms, if required by law or a regulator, if we suspect fraud, money laundering or other unlawful activity, if your payment is overdue, or if your usage threatens the integrity or security of the Services.

On suspension or termination, active copiers stop and connections are severed. Any positions already open on your trading accounts remain open and remain your sole responsibility to manage and close. We have no obligation to close positions on your behalf, and no liability for positions left open.

Sections 6.4, 8.2, 8.5, 10, 11, 12, 16 and 17, and any other provision that by its nature should survive, survive termination.

16. Changes to these Terms

We may amend these Terms from time to time. For material changes we will give at least 30 days' notice by email or through the dashboard, except where a change is required by law, is favourable to you, or relates to a new feature — which may take effect immediately. Continued use after the effective date constitutes acceptance. If you do not accept, you must stop using the Services and may cancel.

17. General

• Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. The courts located in Delaware shall have exclusive jurisdiction, and you consent to their personal jurisdiction and venue.
• Entire agreement. These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and us regarding the Services, superseding any prior understanding.
• Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue in full force.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them freely, including in connection with a merger, acquisition or sale of assets.
• No third-party beneficiaries. These Terms are between you and us only, and confer no rights on any third party.
• Notices. We will communicate primarily by email to the address on your account; you must keep it current and monitored.

18. Contact

Questions about these Terms can be sent to [email protected].